Customer service
tel. +4940 2530 3540
Home » Payment and shipping information

Payment and shipping information

A. PAYMENT METHODS
B. DELIVERY
C. SHIPPING COSTS
D. DELIVERY TIME

A. PAYMENT METHODS

We offer you the following payment methods:

  • Prepayment via bank transfer
  • Paypal
  • Credit card

Collection by the customer is possible upon agreement.


B. DELIVERY

1. Depending on the order volume, shipping is carried out by DPD, UPS , DHL or a forwarding agent

2. We normally ship only in the countries listed here below. The respective shipping costs can be seen in the given table.

If you wish to ship to another country, please send us an e-mail ([email protected])
and please tell us the article with the quantity and the delivery address including the country and the post code. We will then inform you shortly after, if we can ship to the desired country and give you the shipping costs, since we must first request shipping possibilities and costs from our shipping .

C. SHIPPING COSTS

Please bear in mind that cross-border deliveries require more fees, such as custom duties, which you will have to pay.

---- Shipping costs Europe ----
Andorra

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 42.84 EUR
< 10.01 Kg 58.31 EUR
< 20.01 Kg 89.25 EUR
< 40.01 Kg 178.50 EUR
< 60.01 Kg 267.75 EUR
< 80.01 Kg 357.00 EUR
< 100.01 Kg 446.25 EUR
≥ 100.01 Kg On request
Austria

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 12.00 EUR
< 10.01 Kg 18.00 EUR
< 20.01 Kg 30.00 EUR
< 40.01 Kg 60.00 EUR
< 60.01 Kg 90.00 EUR
< 80.01 Kg 120.00 EUR
< 100.01 Kg 150.00 EUR
≥ 100.01 Kg On request
Belgium

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 12.00 EUR
< 10.01 Kg 18.00 EUR
< 20.01 Kg 30.00 EUR
< 40.01 Kg 60.00 EUR
< 60.01 Kg 90.00 EUR
< 80.01 Kg 120.00 EUR
< 100.01 Kg 150.00 EUR
≥ 100.01 Kg On request
Bulgaria

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Croatia

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
Czech Republic

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Denmark

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 12.00 EUR
< 10.01 Kg 18.00 EUR
< 20.01 Kg 30.00 EUR
< 40.01 Kg 60.00 EUR
< 60.01 Kg 90.00 EUR
< 80.01 Kg 120.00 EUR
< 100.01 Kg 150.00 EUR
≥ 100.01 Kg On request
Denmark (Islands)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 25.00 EUR
< 10.01 Kg 35.00 EUR
< 20.01 Kg 48.00 EUR
< 40.01 Kg 96.00 EUR
< 60.01 Kg 144.00 EUR
< 80.01 Kg 192.00 EUR
< 100.01 Kg 240.00 EUR
≥ 100.01 Kg On request
Estonia

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Estonia (Islands)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 25.00 EUR
< 10.01 Kg 35.00 EUR
< 20.01 Kg 48.00 EUR
< 40.01 Kg 96.00 EUR
< 60.01 Kg 144.00 EUR
< 80.01 Kg 192.00 EUR
< 100.01 Kg 240.00 EUR
≥ 100.01 Kg On request
Finland

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
France

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
France (Corsica)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Germany

1-3 days
5.00 EUR
Greece

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Greece (Islands)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 25.00 EUR
< 10.01 Kg 35.00 EUR
< 20.01 Kg 48.00 EUR
< 40.01 Kg 96.00 EUR
< 60.01 Kg 144.00 EUR
< 80.01 Kg 192.00 EUR
< 100.01 Kg 240.00 EUR
≥ 100.01 Kg On request
Guernsey

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
Hungary

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Iceland

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
Italy

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Jersey

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
Latvia

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Liechtenstein

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
Lithuania

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Luxembourg

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 12.00 EUR
< 10.01 Kg 18.00 EUR
< 20.01 Kg 30.00 EUR
< 40.01 Kg 60.00 EUR
< 60.01 Kg 90.00 EUR
< 80.01 Kg 120.00 EUR
< 100.01 Kg 150.00 EUR
≥ 100.01 Kg On request
Malta

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 25.00 EUR
< 10.01 Kg 35.00 EUR
< 20.01 Kg 48.00 EUR
< 40.01 Kg 96.00 EUR
< 60.01 Kg 144.00 EUR
< 80.01 Kg 192.00 EUR
< 100.01 Kg 240.00 EUR
≥ 100.01 Kg On request
Monaco

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Netherlands

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 12.00 EUR
< 10.01 Kg 18.00 EUR
< 20.01 Kg 30.00 EUR
< 40.01 Kg 60.00 EUR
< 60.01 Kg 90.00 EUR
< 80.01 Kg 120.00 EUR
< 100.01 Kg 150.00 EUR
≥ 100.01 Kg On request
Netherlands (North Sea Islands)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 25.00 EUR
< 10.01 Kg 35.00 EUR
< 20.01 Kg 48.00 EUR
< 40.01 Kg 96.00 EUR
< 60.01 Kg 144.00 EUR
< 80.01 Kg 192.00 EUR
< 100.01 Kg 240.00 EUR
≥ 100.01 Kg On request
Norway

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
Poland

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Portugal

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Portugal (Azores)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Portugal (Madeira)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Republic of Cyprus

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 25.00 EUR
< 10.01 Kg 35.00 EUR
< 20.01 Kg 48.00 EUR
< 40.01 Kg 96.00 EUR
< 60.01 Kg 144.00 EUR
< 80.01 Kg 192.00 EUR
< 100.01 Kg 240.00 EUR
≥ 100.01 Kg On request
Republic of Ireland

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Romania

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
San Marino

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
Slovakia (Slovak Republic)

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Slovenia

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Spain

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Spain (Balearic Islands)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Sweden

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
Sweden (Islands)

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 25.00 EUR
< 10.01 Kg 35.00 EUR
< 20.01 Kg 48.00 EUR
< 40.01 Kg 96.00 EUR
< 60.01 Kg 144.00 EUR
< 80.01 Kg 192.00 EUR
< 100.01 Kg 240.00 EUR
≥ 100.01 Kg On request
Switzerland

4-8 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
United Kingdom

2-5 days
Weight (KG) Shipping costs
< 5.01 Kg 29.75 EUR
< 10.01 Kg 41.65 EUR
< 20.01 Kg 57.12 EUR
< 40.01 Kg 114.24 EUR
< 60.01 Kg 171.36 EUR
< 80.01 Kg 228.48 EUR
< 100.01 Kg 285.60 EUR
≥ 100.01 Kg On request
Vatican City

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 15.00 EUR
< 10.01 Kg 22.00 EUR
< 20.01 Kg 32.00 EUR
< 40.01 Kg 64.00 EUR
< 60.01 Kg 96.00 EUR
< 80.01 Kg 128.00 EUR
< 100.01 Kg 160.00 EUR
≥ 100.01 Kg On request
---- Shipping costs North America ----
Canada

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 138.78 EUR
< 10.01 Kg 211.00 EUR
< 20.01 Kg 277.56 EUR
< 40.01 Kg 416.33 EUR
< 60.01 Kg 555.11 EUR
< 80.01 Kg 679.73 EUR
< 100.01 Kg 849.66 EUR
≥ 100.01 Kg On request
USA

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 138.78 EUR
< 10.01 Kg 211.00 EUR
< 20.01 Kg 277.56 EUR
< 40.01 Kg 416.33 EUR
< 60.01 Kg 555.11 EUR
< 80.01 Kg 679.73 EUR
< 100.01 Kg 849.66 EUR
≥ 100.01 Kg On request
---- Shipping costs Asia ----
Hong Kong

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 138.78 EUR
< 10.01 Kg 211.00 EUR
< 20.01 Kg 277.56 EUR
< 40.01 Kg 416.33 EUR
< 60.01 Kg 555.11 EUR
< 80.01 Kg 679.73 EUR
< 100.01 Kg 849.66 EUR
≥ 100.01 Kg On request
Japan

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 138.78 EUR
< 10.01 Kg 211.00 EUR
< 20.01 Kg 277.56 EUR
< 40.01 Kg 416.33 EUR
< 60.01 Kg 555.11 EUR
< 80.01 Kg 679.73 EUR
< 100.01 Kg 849.66 EUR
≥ 100.01 Kg On request
Singapore

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 138.78 EUR
< 10.01 Kg 211.00 EUR
< 20.01 Kg 277.56 EUR
< 40.01 Kg 416.33 EUR
< 60.01 Kg 555.11 EUR
< 80.01 Kg 679.73 EUR
< 100.01 Kg 849.66 EUR
≥ 100.01 Kg On request
Taiwan

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 138.78 EUR
< 10.01 Kg 211.00 EUR
< 20.01 Kg 277.56 EUR
< 40.01 Kg 416.33 EUR
< 60.01 Kg 555.11 EUR
< 80.01 Kg 679.73 EUR
< 100.01 Kg 849.66 EUR
≥ 100.01 Kg On request
---- Shipping costs Australia ----
Australia

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 138.78 EUR
< 10.01 Kg 211.00 EUR
< 20.01 Kg 277.56 EUR
< 40.01 Kg 416.33 EUR
< 60.01 Kg 555.11 EUR
< 80.01 Kg 679.73 EUR
< 100.01 Kg 849.66 EUR
≥ 100.01 Kg On request
New Zealand

8-14 days
Weight (KG) Shipping costs
< 5.01 Kg 138.78 EUR
< 10.01 Kg 211.00 EUR
< 20.01 Kg 277.56 EUR
< 40.01 Kg 416.33 EUR
< 60.01 Kg 555.11 EUR
< 80.01 Kg 679.73 EUR
< 100.01 Kg 849.66 EUR
≥ 100.01 Kg On request


D. DELIVERY TIME

The delivery time of single products is shown on the corresponding product page. On Saturdays, Sundays and public holidays there is no delivery. If an article is exceptionally not in stock or cannot be delivered immediately, resulting in delays in delivery, this fact will be expressly indicated on the product page.
You want more information about the installation of the portholes. Watch our video on Youtube: